AMTrack Software Licence Agreement — Last updated: 19 May 2026
IMPORTANT: BY DOWNLOADING, INSTALLING, PURCHASING, OR USING AMTRACK SOFTWARE ("THE SOFTWARE"), YOU ("THE CUSTOMER", "YOU") AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT DOWNLOAD, INSTALL, OR USE THE SOFTWARE.
This Agreement is a legally binding contract between you (the individual or entity downloading, purchasing, or using the Software) and AMTrack Ltd ("the Company", "we", "us", "our"), a company registered in England and Wales.
"Software" means the AMTrack application, including all updates, patches, modules, documentation, and associated files.
"Subscription" means the recurring payment arrangement granting you a licence to use the Software.
"Licence Key" means the unique code provided to activate the Software.
"User" means any individual authorised by the Customer to access the Software.
"Data" means all information entered, generated, or stored within the Software by the Customer.
2.1. We grant you a non-exclusive, non-transferable, revocable licence to install and use the Software on your internal computer systems, subject to the terms of this Agreement and an active Subscription or valid trial period.
2.2. This licence is limited to the tier you have subscribed to (Starter, Professional, or Enterprise). You must not exceed the user limits or feature scope of your tier.
2.3. You may not:
2.4. The Software is licensed, not sold. We retain all ownership rights, intellectual property rights, and title to the Software.
3.1. We may offer a free trial period at our sole discretion. The trial grants temporary access to the full Software for evaluation purposes.
3.2. Trial periods are limited to one per organisation. Attempting to obtain multiple trials (through different email addresses, accounts, or other means) constitutes a breach of this Agreement.
3.3. At the end of the trial period, the Software will restrict functionality until a valid Subscription is activated. No data is deleted — your data remains on your systems.
3.4. We may modify or discontinue the trial program at any time without notice.
4.1. Continued use of the Software after the trial period requires an active paid Subscription.
4.2. Subscription fees are billed in advance on a monthly or annual basis as selected at the time of purchase.
4.3. All fees are non-refundable, except where required by applicable consumer protection law (including the UK Consumer Rights Act 2015, where applicable).
4.4. We reserve the right to change pricing with 30 days' written notice. Continued use after a price change constitutes acceptance. If you do not accept, you may cancel before the new price takes effect.
4.5. If payment fails or is overdue for more than 7 days, we may suspend your licence. If overdue for more than 30 days, we may terminate your licence without further notice.
4.6. You are responsible for all applicable taxes. Prices are exclusive of VAT unless stated otherwise.
5.1. You own your data. All data you enter, generate, or store using the Software remains your exclusive property. We make no claim to your data.
5.2. The Software operates on-premise on your own hardware. Your data is stored locally and is not transmitted to us during normal operation.
5.3. Limited technical data may be transmitted for the sole purposes of:
This data does not include your business data, employee records, customer information, or operational data.
5.4. You are solely responsible for backing up your data. We are not responsible for data loss due to hardware failure, software defects, user error, malicious activity, or any other cause.
5.5. Upon termination of your Subscription, your data remains on your local systems. We do not delete, access, or modify your data remotely. However, the Software may restrict functionality until a valid Subscription is restored.
6.1. To the extent that we process any personal data (e.g., your name and email during registration), we do so in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
6.2. The legal basis for processing your registration data is the performance of this contract (Article 6(1)(b) UK GDPR).
6.3. We will not sell, rent, or share your personal data with third parties for marketing purposes.
6.4. You may request access to, correction of, or deletion of your personal data by contacting us at support@am-track.co.uk.
7.1. THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
7.2. We do not warrant that the Software will be uninterrupted, error-free, completely secure, or free of harmful components.
7.3. We do not warrant that the Software will meet your specific requirements, achieve particular results, or be compatible with any specific hardware or software environment.
7.4. Any reliance on the Software for business-critical operations, regulatory compliance, or safety-critical applications is at your own risk. You are responsible for implementing appropriate backup, redundancy, verification, and safety procedures independent of the Software.
7.5. Nothing in this Agreement excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
8.1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY.
8.2. This includes, without limitation:
8.3. Our total aggregate liability arising from or related to this Agreement, whether in contract, tort (including negligence), strict liability, or any other theory, shall not exceed the total fees actually paid by you in the twelve (12) months immediately preceding the event giving rise to the claim.
8.4. These limitations apply even if we have been advised of the possibility of such damages and even if any limited remedy fails of its essential purpose.
9.1. You agree to indemnify, defend, and hold harmless the Company and its directors, officers, employees, agents, and affiliates from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable legal fees and court costs) arising from or related to:
10.1. We may suspend or terminate your licence immediately, without prior notice or liability, if:
10.2. You may terminate this Agreement at any time by cancelling your Subscription and ceasing all use of the Software. No refund will be given for the remaining period of a prepaid Subscription.
10.3. Upon termination:
10.4. The following sections survive termination: 5 (Data Ownership), 7 (Warranty Disclaimer), 8 (Limitation of Liability), 9 (Indemnification), 12 (Governing Law), and 13 (General).
11.1. We may release updates, patches, bug fixes, or new versions of the Software from time to time. Updates may be downloaded and installed automatically without separate notice.
11.2. We are under no obligation to provide updates, maintenance, technical support, or new features for any version of the Software.
11.3. We reserve the right to modify, discontinue, or retire the Software or any feature at any time. Where practicable, we will provide 90 days' notice before discontinuing the entire Software.
11.4. Continued use of the Software after an update constitutes acceptance of any changes introduced by that update, including changes to this Agreement.
12.1. This Agreement shall be governed by and construed in accordance with the laws of England and Wales.
12.2. Any disputes arising from or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12.3. Before initiating any legal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation for a period of not less than 30 days from the date of written notice of the dispute.
12.4. If you are a consumer, nothing in this section affects your statutory rights under the Consumer Rights Act 2015 or any other applicable consumer protection legislation.
13.1. Entire Agreement. This Agreement, together with any Subscription confirmation and any policies referenced herein, constitutes the entire agreement between you and the Company regarding the Software and supersedes all prior or contemporaneous agreements, representations, and understandings.
13.2. Severability. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
13.3. No Waiver. Our failure to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by us.
13.4. Assignment. You may not assign, transfer, or delegate this Agreement or any rights or obligations hereunder without our prior written consent. We may assign this Agreement without restriction.
13.5. Notices. Any notices required under this Agreement shall be provided via email to the address on file or through the Software interface.
13.6. Force Majeure. We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to: natural disasters, war, terrorism, pandemics, government actions, labour disputes, utility failures, or internet disruptions.
13.7. Third-Party Rights. This Agreement does not confer any rights on any third party under the Contracts (Rights of Third Parties) Act 1999.
13.8. Export Control. You agree to comply with all applicable export control laws and regulations. You shall not export or re-export the Software in violation of such laws.
For questions, concerns, or requests regarding this Agreement:
AMTrack Ltd
Email: legal@am-track.co.uk
Support: support@am-track.co.uk
Website: am-track.co.uk